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How to add Frequently Asked Questions to the Craft theme

Find quick answers to the most common questions about our products, shipping, returns, and more. We’ve made it easy for you to get the information you need—right at your fingertips. This guide shows how to add the Frequently Asked Questions section to the Craft theme with Section Shop — as a native Online Store 2.0 section, customized in the theme editor, without touching Craft's code. Craft is a free theme by Shopify, known for craftsmanship feel, warm minimalism — and faq sections like this one are exactly the kind of section it doesn't ship out of the box.

Frequently Asked Questions

Free
Preview of the Frequently Asked Questions section installed on a Shopify store

Full section details, tags and related sections: Frequently Asked Questions →

Why Frequently Asked Questions works on Craft

Accordions, tabs, searchable lists and two-column layouts that kill pre-purchase doubts and cut support tickets. For Craft specifically, this is one of the strongest matches in the library: few options to show the making process, and Frequently Asked Questions fills that gap while inheriting Craft's typography automatically, so it looks native from the first save. Use a zigzag Image with Text to walk through your process step by step — Craft’s typography makes it read like a story.

Theme
Craft (free)
Section category
FAQ Sections
Merchant installs
10
Shows in editor as
SShop:FAQ Simple
Get Frequently Asked Questions free

How to add Frequently Asked Questions to Craft, step by step

  1. 1

    Install Section Shop (free)

    Add the app from the Shopify App Store. It's free, carries the Built for Shopify badge, and changes nothing in your Craft setup until you add a section.

  2. 2

    Find “Frequently Asked Questions” in the library

    Open the app and browse to it — it's in the FAQ Sections category — or use search.

  3. 3

    Click “Add to theme”

    Section Shop writes the section into your Craft theme through Shopify's official theme API, the same mechanism Craft uses for its own sections.

  4. 4

    Open the Craft theme editor

    In Online Store → Themes → Customize, click “Add section”: you'll find it as “SShop:FAQ Simple” in the picker.

  5. 5

    Customize and save

    Adjust text, images, colors and layout. Typography follows your Craft font settings by default — or switch the section to any Shopify font. Hit Save and it's live.

Frequently Asked Questions on Craft — FAQ

Does Frequently Asked Questions work with the Craft theme?

Yes. Craft is an Online Store 2.0 theme, and Frequently Asked Questions installs as a native OS 2.0 section through Shopify's official theme API. It appears in Craft's theme editor as “SShop:FAQ Simple”, alongside the theme's own sections.

Will Frequently Asked Questions match Craft's design?

By default the section inherits your theme's fonts, so it picks up Craft's typography automatically. Colors, spacing, images and content are all editable in the theme editor — no CSS required.

Is Frequently Asked Questions free, and what if I uninstall Section Shop?

Frequently Asked Questions is free, like every section in the 56-section library. Once added it's a standard theme file: if you uninstall the app, the section stays in your Craft theme and keeps working.

Pairs well with Frequently Asked Questions

Preview of the FAQ Side Navigation Shopify section Free

FAQ Side Navigation

FAQ with left sidebar navigation for categories. Sticky sidebar with category links, smooth scroll to sections, and active state highlighting on scroll.

Preview of the FAQ Searchable Shopify section Free

FAQ Searchable

FAQ with search functionality and instant filtering. Search box with icon, real-time filtering as user types, highlight matching questions, and no results message.

Preview of the FAQ Two Column Shopify section Free

FAQ Two Column

FAQ displayed in two columns for wider layouts. Questions split across columns, accordion functionality, and responsive single column on mobile devices.

Add “Frequently Asked Questions” to your Craft store today

Free to install, live in your theme editor in under a minute.

Built for Shopify · Free to install · Works with any Online Store 2.0 theme · No code