Section Shop
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How to add Frequently Asked Questions to the Refresh theme

Find quick answers to the most common questions about our products, shipping, returns, and more. We’ve made it easy for you to get the information you need—right at your fingertips. This guide shows how to add the Frequently Asked Questions section to the Refresh theme with Section Shop — as a native Online Store 2.0 section, customized in the theme editor, without touching Refresh's code. Refresh is a free theme by Shopify, known for editorial layouts and generous whitespace — and faq sections like this one are exactly the kind of section it doesn't ship out of the box.

Frequently Asked Questions

Free
Preview of the Frequently Asked Questions section installed on a Shopify store

Full section details, tags and related sections: Frequently Asked Questions →

Why Frequently Asked Questions works on Refresh

Accordions, tabs, searchable lists and two-column layouts that kill pre-purchase doubts and cut support tickets. On Refresh, Frequently Asked Questions slots in like any built-in section: it inherits the theme's fonts by default, picks up your color choices in the editor, and lives alongside Refresh's own sections in the picker — prefixed "SShop:" so it's easy to spot.

Theme
Refresh (free)
Section category
FAQ Sections
Merchant installs
15
Shows in editor as
SShop:FAQ Simple
Get Frequently Asked Questions free

How to add Frequently Asked Questions to Refresh, step by step

  1. 1

    Install Section Shop (free)

    Add the app from the Shopify App Store. It's free, carries the Built for Shopify badge, and changes nothing in your Refresh setup until you add a section.

  2. 2

    Find “Frequently Asked Questions” in the library

    Open the app and browse to it — it's in the FAQ Sections category — or use search.

  3. 3

    Click “Add to theme”

    Section Shop writes the section into your Refresh theme through Shopify's official theme API, the same mechanism Refresh uses for its own sections.

  4. 4

    Open the Refresh theme editor

    In Online Store → Themes → Customize, click “Add section”: you'll find it as “SShop:FAQ Simple” in the picker.

  5. 5

    Customize and save

    Adjust text, images, colors and layout. Typography follows your Refresh font settings by default — or switch the section to any Shopify font. Hit Save and it's live.

Frequently Asked Questions on Refresh — FAQ

Does Frequently Asked Questions work with the Refresh theme?

Yes. Refresh is an Online Store 2.0 theme, and Frequently Asked Questions installs as a native OS 2.0 section through Shopify's official theme API. It appears in Refresh's theme editor as “SShop:FAQ Simple”, alongside the theme's own sections.

Will Frequently Asked Questions match Refresh's design?

By default the section inherits your theme's fonts, so it picks up Refresh's typography automatically. Colors, spacing, images and content are all editable in the theme editor — no CSS required.

Is Frequently Asked Questions free, and what if I uninstall Section Shop?

Frequently Asked Questions is free, like every section in the 164-section library. Once added it's a standard theme file: if you uninstall the app, the section stays in your Refresh theme and keeps working.

Pairs well with Frequently Asked Questions

Preview of the FAQ Split 1 Shopify section Free

FAQ Split 1

FAQ Sections

The heading, a word of reassurance, an optional photo and a contact link on one side; the questions on the other, opening one at a time with no script. The side column stays in view while the answers scroll, and every question is published as FAQ structured data for search engines.

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Preview of the Media Tabs Shopify section Free

Media Tabs

FAQ Sections

A picture beside an accordion of answers, with optional chips underneath for the offers that close a sale. Takes a separate mobile crop and a link on the image.

View section →
Preview of the FAQ Searchable Shopify section Free

FAQ Searchable

23 installs

FAQ Sections

FAQ with search functionality and instant filtering. Search box with icon, real-time filtering as user types, highlight matching questions, and no results message.

View section →

Add “Frequently Asked Questions” to your Refresh store today

Install free, customize in your theme editor and preview before publishing.

Built for Shopify · Free to install · For Online Store 2.0 themes · No code